Basic questions
For users who want to understand what Synaro is, how the platform works and what happens inside a practice session.
Synaro is a conversation practice and review platform. It helps users train with designed Personas, review sessions, get structured feedback and track progress over time.
Not exactly. Synaro is closer to a practice environment. Instead of only reading lessons, users train conversations, receive feedback and repeat scenarios until the skill improves.
A practice session is one completed conversation with a Persona in a selected scenario. After that session, Synaro can show a transcript, feedback and skill signals depending on the plan.
No. Synaro can be useful both for beginners and experienced users. Beginners get a safe place to practice. Experienced users can sharpen specific skills and test harder scenarios.
Yes. The Free plan is designed as a monthly free layer, not just a one-time demo. It lets users try the core flow and upgrade when they need more sessions, history and feedback depth.
No. The free plan is intended to be low-friction, so users can try Synaro without payment risk.
Training flow
Questions about AI Personas, scenarios, difficulty levels, custom practice and how users train inside Synaro.
A Persona is a designed conversation partner. It can have a role, character, behavior pattern, difficulty level, scenario context and evaluation rules.
No. Synaro Personas are meant to be designed, tuned and calibrated around practice goals. The point is controlled training, not random chatting.
Synaro can support sales practice, objections, discovery, closing, hard client conversations, HR interviews, candidate checks, coaching drills and team training scenarios.
Yes. Different Personas and scenarios can be prepared for different difficulty levels: from simple practice to harder conversations with stronger pushback.
Paid plans can include saved custom scenarios. This is useful when a user wants to repeat a specific type of call, interview, objection or internal conversation.
Yes. Synaro can support interview practice, candidate checks, communication checks and stress-test scenarios for HR and recruiting workflows.
Start with a simple practice session
Try the basic flow first: choose a scenario, talk to a Persona, review the result and decide what to improve next.
After the session
How Synaro turns conversations into feedback, scores, transcripts, review points and progress signals.
Depending on the plan and setup, Synaro can show a short summary, detailed feedback, skill scores, transcript history and suggested next drills.
Synaro can evaluate areas like clarity, relevance, conversation control, empathy, question quality, objection handling and whether the user reached a useful next step.
Yes. Transcript history depends on the plan. Free users can have limited history, while paid plans can include longer transcript storage and export options.
Yes. Synaro can support review workflows where real calls or transcripts are analyzed for quality signals, coaching points and manager visibility.
No. Synaro helps structure practice and feedback. For teams, it gives managers more visibility and saves time, but final coaching decisions can stay with the team lead or trainer.
Export options depend on the plan. Personal paid plans can include transcript export, while Pro or team setups can support more advanced formats like PDF or CSV.
For companies
Questions about team training, manager dashboards, custom Personas, integrations, API access and private setup.
Yes. Team training, manager dashboards, custom Personas, reports and dedicated setup can be discussed by request.
Team dashboards can show practice volume, skill trends, repeated weak spots, scenario performance and progress across users or departments.
Yes. Custom Personas can be designed for specific roles, markets, client types, interview styles, objection patterns or internal training goals.
Yes. CRM, LMS, HR system and telephony-related integrations can be discussed as part of team or enterprise setup.
API access can be prepared for companies that need to exchange users, sessions, reports, transcripts or scoring data with internal systems.
Private setup or dedicated deployment can be discussed for organizations that need stricter control, permissions, reporting or integration requirements.
Need Synaro adapted to your workflow?
Talk to us about custom Personas, dashboards, CRM/LMS/telephony integrations, reporting and private setup.
Pricing questions
Answers about Free, Practice, Pro, monthly limits, yearly billing, cancellation and custom pricing for companies.
Limits keep pricing clear and sustainable. Synaro can involve AI conversations, transcripts, feedback and analysis, so fair monthly limits are better than vague unlimited promises.
Free is for trying the product. Practice is the main personal plan for regular training. Pro is for users who practice actively and need more sessions, deeper history and stronger export options.
Yes. Monthly plans can be cancelled anytime. Access and billing rules can depend on the exact plan and billing period selected.
Yes. Yearly billing can be offered with a discount compared to monthly billing. The pricing page shows the main plan structure.
No. Team and enterprise pricing depends on company size, number of users, custom Personas, integrations, reporting requirements and setup complexity.
You can open the Pricing page to compare Free, Practice and Pro plans, including sessions, feedback, history and export options.
Ask us directly
If your question is about team setup, integrations, custom Personas or private deployment, it is usually better to discuss it with the Synaro team.